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IBERIA FAQs

Can I become a member of IBERIA?

Yes. You can become a member of IBERIA and change the course of your journey. You can unlock priority and boarding order on the waiting list after becoming a member. You may also save your personal and flight information to expedite the booking process by logging into your account. You will be the first to hear about promotions and unique discounts as a member of IBERIA. You can also earn points and use them to get discounts on flights and recreational activities.

Does IBERIA have a refund policy?

Yes. When you request a refund from IBERIA, you will be given a voucher that you may use to claim a refund for your unused ticket. You can use it to book on IBERIA as many times as you like till the balance is drained. You can use the voucher to pay for any additional products or services that were purchased along with your flight.

Does IBERIA have a discount for new customer?

Yes. At present IBERIA specially introduced new customer preferential policies for people who visit the iberia.com for the first time. You can check your consumption record in IBERIA. If you don’t have a record, you can get this discount at IBERIA.

Does IBERIA have sale section?

Yes, IBERIA provides a special sale section for customers who want to buy low-priced products. Anyone who comes to iberia.com can access the sale area directly. Don't be worried about the quality of the IBERIA products there! IBERIA special sale area always guarantees low prices and high quality.