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Simmi FAQs

What is Simmi's return policy?

Customers of Simmi are entitled to return the goods back within 28 days. All the returned items must be unused and unwashed, with completed tags and labels returned back together. Customers should be responsible for the costs that may be caused during the returning process. An email will be sent to customers once it has received the goods that are returned.

What methods of payment does Simmi accept?

A various kinds of payment methods are accepted by Simmi. A plenty of customers are willing to pay for the products by PayPal, Master card and Visa, all of which is easy and effective. Payment methods including JCB and Maestro are also used by most of the customers. Klarna and ClearPay can also be accepted by it.

Do I need to sign up for emails at Simmi?

Customers of Simmi can get a 20% discount if they form an account with an email address. They are likely to receive a ticket for 20% off their next order after successfully signing up for an account with their email. The email will also include product and promotion information.

How can I change Simmi's order?

Before you place an order, please check that the address and product information you entered is correct before checkout. Once your order has been received and a confirmation email has been received, Simmi cannot guarantee that your order can be changed. If you would like to modify your order, please email them and their team will try their best to help you modify your order. If your order has already been processed, you will not be able to make any changes to your order. Please note that if you submit any incorrect delivery details, you will be responsible for the cost of redelivering the order if you request it.

Does Simmi have a discount for new customer?

Yes. Simmi indeed has special preferential policies to help Simmi new customers get a better purchase experience. As long as you don't have a spending record in Simmi, you can get this discount. However, if you have bought Simmi's products before, you cannot enjoy this specifc discount again.

Does Simmi have sale section?

Of course, appwm.org is also always paying attention to discount promotions in the Simmi promotion area, and updating the promotional content from Simmi for customers in real time. Currently Simmi has 25 promotions, customers are welcome to come to Simmi and purchase special products.